Get in Touch With Us

Got a question about something you've read on sys3175.co.uk, spotted an error, or want to suggest a brand for us to look at? This page explains how to reach our team and what you can expect once you do.

How to Send Us a Message

Email is the best way to get hold of us. Write to [email protected] and a member of the team will read it personally — we don't rely on canned replies. Include a short summary of what your message is about in the subject line, and if it relates to a specific casino or offer, name it so we can find the relevant page quickly.

We aim to reply within a couple of working days. During busier periods it can take a little longer, so thank you in advance for your patience.

What People Usually Contact Us About

• Questions about how we rate and rank sites — if you want to know why one operator sits above another, or how free spins offers are compared across brands like Betmica, Kikibet or Betninja, ask and we'll explain our approach.
• Corrections — welcome offers, spin counts and terms change often. If you've spotted something on our trusted non GamStop casinos page that looks out of date, let us know so we can check it.
• Content suggestions — a new operator you'd like reviewed, or a topic around gambling sites not on Gamstop you think we've missed.
• Partnership or editorial enquiries — if you represent a casino brand or a media outlet, introduce yourself and outline what you're proposing.
• General feedback — good or bad, we read all of it and it genuinely shapes what we cover next.

What We Can and Can't Help With

We're an independent review and comparison site, not a casino operator or a payment provider. That means we can answer questions about our own content, ratings and articles, but we can't process withdrawals, resolve account issues, or intervene in a dispute with an operator directly. For anything account-related — deposits, bonus terms, verification or a stuck withdrawal — you'll need to contact that specific casino's own support team, usually via live chat or email listed on their site.

If you've self-excluded through GAMSTOP and are contacting us with questions about how that scheme works or how to manage a return to gambling, we're happy to point you towards general information, though we'd always encourage speaking to your GP or a support organisation if you have concerns about your own play.

A Note on Accuracy

Welcome offers, wagering requirements and free spins terms move quickly across this market — a bonus quoted as 570% up to £5,700, or a package like Rivo's 1000% up to €10,000, can be revised by the operator at short notice. We check our listings regularly, but if you ever see a figure that doesn't match what a casino is currently advertising, tell us. Flagging discrepancies helps keep the whole site reliable for the next reader.

Before You Get in Touch

A few quick checks can save you a round trip:

• If your question is about which sites currently offer the strongest welcome packages, our trusted non GamStop casinos guide is usually the fastest answer.
• If it's about a live account, bonus credit or a withdrawal, the casino's own support channel will resolve it far quicker than we can.
• If it's feedback, a correction, or a general query about our content, email is genuinely the right route — we do read everything.

We appreciate you taking the time to reach out. Whatever the reason, someone on our team will read your message and reply as soon as we can.

18+. Gambling involves risk — please only play with money you can afford to lose.